Need SR. Problem Manager - Fort Belvoir, VA

VA
Full Time
Experienced

Required Skills:

  • Bachelor’s degree and 8+ years of experience in ITSM problem management, additional, specific years of experience will be acceptable in lieu of a degree.
  • Current ITIL4 Certification
  • Service Now experience including reporting
  • Customer-service oriented with a problem-solving attitude
  • Excellent written and verbal communications skills
  • Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint.
  • Able to interpret an extensive variety of technical and non-technical instructions and deal with several abstract and concrete variables.
  • Excellent verbal and written communication skills
  • Must hold a current Top Secret/SCI Clearance. US Citizenship required
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