Sr. ITIL Knowledge Manager - DTRA with TS/SCI

Fort Belvoir, VA

Full Time

Experienced

Required Qualifications:

Bachelor’s degree in computer science, Information Technology, or similar technical field
8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree.
Knowledge of the Service Management workflows and ITSM processes
Current ITIL 4 certification and training
Experience implementing and using ServiceNow as a knowledge management repository
Proficiency in data analysis and statistical methods
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
TS/SCI with Poly required

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